PRIVACY POLICY

1. Information We Collect

AL-KARAM Family Restaurant respects your personal privacy. When you interact with our website—such as submitting a contact inquiry or a table reservation request—we may collect basic contact information including your full name, mobile/WhatsApp telephone number, and optional email address.

2. How Your Information is Used

Information provided through our website forms is strictly utilized for the following business purposes:

• To respond to your dining inquiries, takeaway questions, or menu requests.
• To confirm dining table requests and verify arrival times with you directly.
• To improve our customer service and communication standards in Sialkot Cantonment.

3. No Online Payment Processing

Our website does not collect, store, or process credit card details, bank logins, or online financial credentials. All payments for dining, pickup, or delivery are settled directly with restaurant staff via cash on pickup/delivery or authorized local payment methods upon manual verification.

4. WhatsApp Communication

When you choose to send your food inquiry via WhatsApp, you interact directly with our official mobile number (+92 331 9611503) through WhatsApp’s end-to-end encrypted messaging infrastructure. Your communications are subject to WhatsApp's standard terms of service.

5. Local Browser Storage (localStorage)

To provide a smooth digital menu browsing experience, our website uses your browser's local storage (localStorage) to temporarily remember dishes you add to your WhatsApp inquiry list. This data remains on your local device and is never shared with third-party advertisers.

6. Contact Regarding Privacy

If you have any questions regarding this Privacy Policy or wish to have your submitted contact inquiry details removed from our logs, please contact restaurant management: